About Us

Introduction

Welcome to EzKeeb Studio, a custom mechanical keyboard studio dedicated to exquisite craftsmanship.

We aim to provide you with the highest quality products at reasonable prices and delivery dates. Therefore, we have decided to start sales after completing all production work and conducting strict quality checks. We hope to offer you a great shopping experience.

Contact Information:

email:ezkeeb@outlook.com

discord：https://discord.com/invite/ZzcqJjw7vE

🚚Shipping Information:

We utilize global air freight logistics to ensure prompt and secure delivery of your goods. Shipping quotes vary depending on the destination, with some regions such as the Middle East and South America potentially incurring higher costs. EzKeeb Studio reserves the right to adjust all shipping fees as necessary. Shipping orders are prioritized based on payment timing, and higher shipping fees do not imply greater shipping priority. Shipping times are estimates and may be subject to delay due to COVID-19 and other unforeseen circumstances.

Purchase Instructions (Please Read Before Purchase)

Please ensure that all provided information, including name, address, and phone number, is accurate. Remember to leave your Discord ID in the remarks field. Product pages will not be available online until the sale time on our website. Clients should have ample time to avoid making any modifications, as we will not assist with order detail changes. Additional orders can be placed at any time during the sale. All sales are considered final at the end of the in-stock sale.

Peace of Mind Policy:

Upon receiving the goods, please be sure to shoot a complete unboxing video at the first time. This video will serve as an important basis for clarifying liability in after-sales service.
If the product you receive has quality problems or suffers damage during transportation, we promise to provide you with a completely free replacement service or offer partial refunds depending on the situation, striving to maximize your satisfaction.
However, we would like to remind you specifically that if you are dissatisfied with the product or service in any way, please do not initiate a chargeback with your bank directly without prior communication with us. Any chargeback without communication will result in your permanent disqualification from purchasing any products on our website.